FAQ

Frequently Asked Questions

Find answers to common questions about our tours and services

General Questions

We’re a Franco-Egyptian team offering truly personalized experiences. Unlike large agencies, we limit our groups for quality attention, provide 24/7 support during your trip, and design itineraries around your specific interests. Our founders Ahmed and Alice personally oversee each tour.
All our tours are available in English, French, Spanish, and German. Many guides are multilingual – just let us know your preference when booking.
Absolutely! We customize pacing and activities for all ages. For families, we offer child-friendly guides and interactive experiences. For seniors, we arrange comfortable transportation and can adjust walking distances.

Booking & Payments

We recommend booking at least 2-3 months in advance for peak seasons (October-April). For custom tours or last-minute requests, contact us directly – we’ll do our best to accommodate you.
We accept:
  • Bank transfers
  • Credit cards (Visa/Mastercard)
  • PayPal
  • Cash (USD, EUR, or EGP) upon arrival
A 30% deposit secures your booking, with balance due 14 days before arrival.
We offer flexible cancellation:
  • 30+ days before: Full refund
  • 15-29 days before: 50% refund
  • 0-14 days before: Non-refundable
Travel insurance is recommended for unexpected changes.

During Your Tour

Essentials include:
  • Light, breathable clothing (modest dress for religious sites)
  • Comfortable walking shoes
  • Sun protection (hat, sunscreen, sunglasses)
  • Adapter for Type C/F outlets (220V)
  • Small bills (USD/EGP) for tips and souvenirs

We’ll send a detailed packing list after booking based on your specific itinerary.

Egypt is very safe for tourists, with millions visiting annually. We take extra precautions:
  • 24/7 local support
  • Licensed, vetted guides
  • Private transportation
  • Real-time updates on local conditions

Our team is always available to address any concerns during your trip.

Yes! Flexibility is our specialty. Want to spend more time at a site? Skip an activity? Add a new experience? Just tell your guide or message us directly – we’ll adjust your plans whenever possible.

Born in the shadow of the Great Pyramids, Visitor Tours Egypt was founded by a team of local explorers and multilingual guides who believe travel should be transformative, not transactional.

CONTACT INFO

Giza, Egypt
visitortourseg@gmail.com
+201094833172

OUR SERVICES

LOCATION

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